Toward an Elaboration of the Knowledge Chain Model

Several books and articles give glimpses into the knowledge management (KM) phenomena. However, none have identified the specific types of KM activities that can be contributors to competitiveness. The recently advanced knowledge chain (KC) model took the first steps in trying to do this. The KC model identified nine distinct and generic KM activities. The intent of this research is to further explore the KC model from the standpoints of substantiating it, refining it, and extending it. It will try to identify those specific types of activities performed within each of the KM activities in the KC model. Ultimately, a portfolio of KM methodologies, which reflect the KC model, could be utilized by practitioners as a guidebook when attempting to perform KM. This study will also provide avenues for future research which can be conducted. One such avenue could be to identify methods for which these types are performed and how the different methods may contribute to competitiveness.